Privacy Policy

Last updated: 1 November 2026

This Privacy Policy describes how Thrivescence ("we", "us", "our"), operated by MAV, a French simplified joint-stock company (société par actions simplifiée) registered with the RCS under number 908 842 875, with its registered office at 10 Boulevard Mirabeau, 13380 Plan-de-Cuques, France, collects, uses and shares your personal information when you visit or make a purchase from thrivescencebody.com (the "Site").

Information we collect

  • Information you provide: name, email address, shipping and billing address, phone number, and order details when you place an order, create an account, subscribe to our emails or contact us.
  • Payment information: payments are processed securely by our payment providers (such as Shopify Payments, PayPal or Stripe). We do not store your full card details.
  • Automatically collected information: IP address, browser type, device information, pages viewed, referring website and interactions with the Site, collected through cookies, pixels and similar technologies.

How we use your information

We use your information to process and ship your orders, communicate with you about your order, provide customer support, send marketing emails and texts when you have agreed to receive them, prevent fraud, improve our Site and products, and measure the performance of our advertising.

Sharing your information

We share your information only with service providers who help us run our business, including Shopify (e-commerce platform), our payment processors, our fulfilment and shipping partners, our email service providers, and advertising and analytics partners such as Meta (Facebook/Instagram) and Google. We may also disclose information when required by law or to protect our rights.

Cookies and advertising

We and our partners use cookies and pixels (including the Meta Pixel) to operate the Site, remember your cart, analyse traffic and show you relevant ads. You can control cookies through your browser settings and opt out of interest-based advertising at www.youronlinechoices.eu. Visitors in the UK and the European Economic Area will be asked for consent before non-essential cookies are placed.

Marketing communications

You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email, or by contacting us. For text messages, reply STOP to opt out.

Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to object to or restrict certain processing.

  • UK residents (UK GDPR) may exercise the rights listed above and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. Our legal bases for processing are the performance of a contract, our legitimate interests, compliance with legal obligations and, where required, your consent.
  • Residents of the European Economic Area (GDPR) have the same rights and may lodge a complaint with their local data protection authority (in France, the CNIL).
  • California residents (CCPA/CPRA) and residents of other U.S. states with privacy laws, including past customers, may request access to or deletion of their personal information, and may opt out of the "sale" or "sharing" of personal information for targeted advertising here. We do not sell your personal information for money. We will not discriminate against you for exercising your rights.

To exercise your rights, email us at contact@thrivescencebody.com.

Data retention

We keep your order information for as long as necessary to fulfil your orders and to comply with our legal, tax and accounting obligations.

International transfers

Your information may be processed in countries other than your own, including the United States and the European Union. Where required, we rely on appropriate safeguards for these transfers.

Children

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact

Email: contact@thrivescencebody.com
Post: MAV, 10 Boulevard Mirabeau, 13380 Plan-de-Cuques, France