Shipping & Delivery
Last updated: 1 November 2026
Where your order ships from
To guarantee freshness and quality, your Thrivescence products are shipped directly from the partner production facilities we work with to your door.
Processing time
Every order is prepared and handed over to the carrier within 1 day of purchase. You will receive a confirmation email once your order is placed, and a shipping confirmation with a tracking number once it has shipped.
Delivery time
- United Kingdom: your order is delivered within 5–6 days from the date of purchase.
- Delivery times are estimates and may occasionally be longer during peak periods, holidays, or due to carrier or customs delays.
Shipping costs
Tracked delivery to the United Kingdom is free.
VAT and customs duties
UK VAT and any import duties are included in the price shown at checkout, and customs clearance is handled by us. You will never be asked to pay any additional fees upon delivery. If a carrier ever requests a payment, please do not pay it and contact us at contact@thrivescencebody.com right away.
Tracking
Once your order ships, you will receive a tracking link by email. Tracking information may take 24–72 hours to update after shipment.
Lost or delayed packages
If your tracking has not been updated for more than 7 business days, or your order has not arrived within 20 business days of shipment, contact us at contact@thrivescencebody.com and we will investigate with the carrier and send a replacement or issue a refund.
Incorrect address
Please make sure your shipping address is complete and correct. We are not responsible for orders delivered to an incorrect address provided at checkout. Contact us within 12 hours of placing your order if you need to change your address.
Shipping destinations
We currently ship to the United Kingdom.